77ja Privacy Policy — How We Keep Your Data Safe

Welcome to 77ja.org. We understand that data security is a real concern when using any online platform. That is why 77ja is committed to full transparency through this Privacy Policy.

This Privacy Policy explains how 77ja collects your personal data, how it is used, who it may be shared with, and what control you have over your own information. By using any 77ja service, you are considered to have agreed to this Privacy Policy.

This policy applies solely to the 77ja.org website and mobile app. Third-party sites and services are governed by their own privacy policies. 77ja is not responsible for the practices of those sites.

77ja collects two types of data — information you provide directly, and information collected automatically. Full details are explained below.

77ja never stores your full payment card number or bank account password. All sensitive financial data is processed through secure third-party payment gateways.

77ja collects data through several methods. Each method is described below so you know exactly when and how your information is being collected.

• At the time of registration: When creating an account, you directly provide details such as your name, email, and mobile number.
• At the time of KYC verification: When submitting a photo or scanned copy of your identity document.
• Transaction Duration: Payment details are automatically recorded when you make a deposit or withdrawal.
• During gameplay: Every bet, win or loss, and game session is logged.
• Browsing Duration: Your browsing behavior is collected through cookies and tracking technologies.
• Support Duration: Conversations made via live chat or email are stored for record-keeping purposes.
• From third parties: Limited information may be received from payment gateways or fraud prevention service providers.

77ja uses your data only for defined, legitimate purposes. Your information is never used for anything unrelated or unjustified.

• Account management: For registration, login, password recovery, and account security.
• Identity Verification: To confirm your age and fulfill KYC legal requirements.
• Payment Processing: To process deposits and withdrawals quickly and accurately.
• Customer Support: To resolve issues and provide you with support.
• Fraud Prevention: To detect suspicious activity and protect your account.
• Responsible Gaming: To detect unusual betting patterns and provide timely assistance.
• Promotions: To send you relevant offers based on your preferences (you can opt out at any time).
• Legal obligations: To meet the requirements of regulatory authorities.
• Service Improvement: To improve platform performance and enhance your overall experience.

77ja does not sell your data. In certain limited cases, specific information may be shared with trusted third parties. Each such case is clearly outlined below.

• Payment Providers: Limited information is shared with bKash, Nagad, and Rocket for payment verification.
• KYC provider: With licensed verification agencies for identity verification.
• Technology Partners: Limited technical data required for platform operations.
• Law enforcement agencies: Information required under a court order or legal obligation.
• Regulatory authorities: Meeting the requirements of licensing and regulatory authorities.

77ja.org uses various types of cookies. Cookies are small text files stored in your browser that help improve your experience on the platform.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.

77ja follows industry-standard technology and processes to protect your data. Our security framework is continuously updated.

• 256-bit SSL Encryption: All data between your browser and our servers is encrypted.
• Two-Factor Authentication (2FA): Added security benefits for your account.
• Regular Security Audits: Regular audits conducted by third-party security experts.
• Firewall & DDoS Protection: Measures to prevent server attacks.
• Restricted Data Access: Only authorized personnel are permitted to access relevant data.
• Data Backup: Regularly encrypted backups are stored on secure servers.

77ja does not retain your data longer than necessary. Retention periods vary depending on the type of information.

• Account information: For as long as the account is active, and up to 5 years after closure if required by law.
• Transaction Records: 5–7 years in accordance with financial regulations.
• KYC documents: Up to 5 years after verification, or as required by legal obligations.
• Gaming History: Up to 2 years after account closure.
• Support Conversations: 1 year after issue resolution.
• Cookies data: Based on each cookie's lifespan (maximum 1 year).

Once the retention period ends, data is securely deleted or anonymized so it can no longer be linked to any individual.

77ja believes every user should have full control over their own data. The rights listed below are yours, and you can exercise them by contacting our support team.

To exercise any of these rights, email us at [email protected]. We will respond within 30 days of receiving your request.

77ja strictly does not provide services to anyone under 18. Age verification is mandatory at registration, and identity documents are used to confirm age during the KYC process.

If it is found that a minor has registered by mistake, their account will be immediately suspended and all associated data will be securely deleted.

77ja may update this Privacy Policy from time to time. Changes may be required due to legal updates, new services, or business developments.

If any significant changes are made, we will notify you through the following methods:

• A notification will be sent to your registered email.
• A notice will be displayed when you log in to the platform.
• The last updated date on this page will be changed accordingly.

Continued use of our services after any changes indicates your acceptance of the updated Privacy Policy. We recommend checking this page regularly.

If you have any questions or concerns about our Privacy Policy, feel free to reach out. 77ja's dedicated privacy team will review your request within 30 days.

Your privacy is not just a policy to us — it is a promise. 77ja always operates with full transparency and respects the trust you place in us.